1. Introduction
Welcome to Astro, a product developed and owned by Blackstone Studio, LLC (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, join our waitlist, or otherwise interact with us.
By accessing or using our website or waitlist flows, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect the following categories of information to operate effectively and provide you with the best possible experience:
a. Information You Provide Directly
- Waitlist and contact details: Information such as name, email address, company name, and phone number when you join the waitlist or contact us.
- Support and feedback communications: Information you share when requesting support, sharing feedback, or replying to outreach.
b. Information Collected Automatically
When you visit our website or use our services, we may automatically collect:
- Usage data: IP address, browser type, operating system, pages viewed, and access times.
- Cookies and tracking technologies: We use cookies and similar tools to enhance user experience, analyze traffic, and understand user preferences.
c. Information from Third Parties
We may receive information from trusted third-party partners such as hosting, analytics, and form-processing providers that help us operate the Website and waitlist.
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Website and waitlist experience.
- Communicate with you about waitlist status, product updates, and support requests.
- Ensure compliance with applicable laws and security standards.
- Conduct analytics to understand performance and improve user experience.
- Prevent fraud, misuse, or unauthorized access to our systems.
4. Legal Basis for Processing (EU/EEA Users)
If you are located in the European Union or European Economic Area, we process your personal information under one or more of the following legal bases:
- Performance of a contract.
- Legitimate business interests.
- Compliance with legal obligations.
- Your consent, where required.
5. How We Share Information
We do not sell your personal information. We also do not share personal information for cross-context behavioral advertising. However, we may share it in the following circumstances:
- Service providers: With vendors performing functions such as hosting, analytics, communications, or support.
- Legal compliance: When required to comply with applicable law or legal process.
- Business transfers: In connection with a merger, acquisition, or sale of company assets, your data may be transferred as part of that transaction.
All partners and service providers are contractually obligated to handle your data securely and only for the purposes defined by us.
6. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law.
- Waitlist/contact data: retained while the waitlist is active and for a reasonable period afterward for launch planning, legal compliance, and abuse prevention.
- Analytics and technical logs: retained according to operational and security needs.
After retention periods expire, we securely delete or anonymize personal information.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict data processing.
- Withdraw consent where processing is based on consent.
- Request data portability.
To exercise your rights, contact us at legal@blackstone.studio. We will respond in accordance with applicable privacy laws.
To protect your information, we may need to verify your identity before processing certain requests. Depending on your jurisdiction, you may also designate an authorized agent to submit requests on your behalf.
Where required by law, we aim to respond within applicable timelines (for example, generally within 30 days in many jurisdictions, or within 45 days for certain U.S. state requests).
8. Cookies and Tracking Technologies
We and our service providers use cookies and similar technologies for:
- Essential functionality: Core site operation, security, and reliability.
- Analytics: Understanding traffic, performance, and engagement.
You can manage cookies through browser settings. In regions where consent is required for non-essential cookies, we will request consent before those technologies are used.
9. Security of Your Information
We use industry-standard security measures—including encryption, firewalls, and access controls—to protect your data. However, no online transmission or storage system can be guaranteed 100% secure.
10. International Data Transfers
Your data may be transferred to and processed in countries outside your country of residence, including the United States. Where required, we use appropriate safeguards such as Standard Contractual Clauses, adequacy decisions, or other legally recognized transfer mechanisms.
11. Children’s Privacy
Astro is not intended for children under 16. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a child under 16, we will promptly delete it.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
If changes are material, we may provide additional notice where required by law.
13. Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, contact us at:
Blackstone Studio, LLC
30 N. Gould St. Ste R
Sheridan, WY 82801
United States
📧 legal@blackstone.studio